8080004040 | 8767576767 | 7738365831 info@nilayabeachresort.com

TERMS & CONDITIONS

  1. All tariff mentioned are for double occupancy. In case of triple ore more occupancy extra persons staying will be charged Rs. 1000 extra per person per day.
  2. Children up to 13 years of age can stay for free if they share same bed. Extra Bed Rs. 400.00 per day
  3. Children of 13 years of age and above will be treated as extra person. Extra person charges are Rs. 1000.00 per day
  4. All charges are inclusive of all taxes.
  5. All rates are subject to change without any prior notice.

Check In/Out Policy

  1. Check-in is at 12:00 AM and check-out out is at 11:00 AM hrs.
  2. Early Check-in and late check-out is subject to availability of rooms and at an additional cost.

Cancellation Policy:

  1. You may cancel your booking by sending email to info@nilayabeachresort.com. Telephonic cancellation request will not be accepted or processed and no refunds will be issued for telephonic
    cancellation request.
  2. Cancellation received 24 Hours prior to Check-in Time – 25% charges will be applicable.
  3. Cancellation received within 24 Hours of check-in time – 100 % Charge of one night’s tariff will be applicable.
  4. Please note the refund will be processed within 15 working days after receiving cancellation email request.
  5. If in case the payment for the cancelled booking has been done through NEFT / RTGS then please share a scan copy of a cancelled cheque to the hotel’s email address.
  6. All reservations made during the period 20 December to 10th January are non-cancellable and non-refundable for the any duration.
  7. All bulk / group booking are non-cancellable and non-refundable for the any duration.
  8. Cancellation of Special Packages & Picnic plans are not possible & non-refundable.

Security Policy:

  1. Privacy & Security of our guests is of utmost importance to us. Kindly follow the security procedures as requested. Please present the government approved photo identity proof with address of you and your companion(s) (if any) while checking-in.
  2. Indian nationals can present any one of these, which is mandatory:
    Passport, Driving License, Voter ID card, PAN Card, Aadhar Card bearing the holder’s photograph and address.
  3. Foreign nationals are required to present their Passport and valid Visa.
  4. We need to scan or take photo-copy of your identity proof for our records.

Pick-up & Drop Policy:

  1. Please do mention all necessary details of your travel so that we can assist you in best way possible.
  2. Pick-up & Drop Facility is possible subject to availability
  3. Charges will be applicable on actuals and payable at the time of reservations.

Offers & Discounts Policy:

  1. Any offer or discount cannot be clubbed with any other offer.
  2. All offers or discounts are applicable on single reservation order and cannot be split or shared across multiple reservations

Limitations of Liability

By staying in this hotel, you agree that neither we, our affiliates nor our partners nor any of our or their respective officers, directors, employees or agents shall have any responsibility or liability for any claim, loss, injury, damage, delay, travel cancellation, accident, cost or expense (including, without limitation, attorneys’ fees and costs of lawsuit), nor for any incidental, indirect, special, punitive, exemplary, or consequential damages or damages (including, without limitation, for loss of or damage to revenue, profits, savings, goodwill or data) (collectively, “losses and damages”),directly or indirectly arising out of or related to your stay at our hotel.